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How do I return an item?

Cancellation of an order may be conducted anytime prior to order shipment. If you are having difficulty cancelling the order through the website you may contact us directly at the phone or e-mail listed below to have your order cancelled.

If you receive an item with which you are dissatisfied you may return the item within 14 days of receipt for refund or exchange. To do so you may return the item, along with a notation including your order number and instructions regarding your desire for refund or exchange, to:

Viking Vapor
220 Stephens Lane
Ben Lomond, Ca 95005
Toll Free: 1-855-874-1484 (8:00-5:00 PST Mon-Fri)
info@vikingvapor.com